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Help centre

Questions before your appointment.

Organise FAQs by patient intent so the page answers booking, dental, aesthetics, payment and aftercare questions quickly.

Appointments
How do I book?

Book online, call, or send a WhatsApp enquiry. Urgent dental concerns should use the dedicated emergency route.

Can I change my appointment?

Explain notice period, deposits and cancellation policy clearly.

What should I bring?

Medical information, relevant records and a list of current medication where applicable.

Treatment
Will I be advised on alternatives?

Yes. Informed consent includes reasonable options and the option of no treatment where relevant.

How are aesthetic treatments chosen?

Treatment follows clinical assessment, medical history and suitability rather than an online self-selection process.

Do results vary?

Yes. Outcomes and longevity vary by individual and treatment.

Fees & finance
When will I know the full cost?

Following assessment, relevant treatment plans should include itemised or clearly explained fees.

Do you offer finance?

Explain available options, eligibility and provider terms.

Aftercare
Who do I contact after treatment?

Provide clear daytime and urgent contact routes plus treatment-specific aftercare instructions.

Are review appointments included?

This depends on treatment and should be stated in the treatment plan.